Additional collaborative features are included with each service also.
For an Outlook contact, the online status is displayed when you rest the pointer on the person's email address.
For example, if you are busy and unable to talk, you can change your online status to Busy.
You can connect your instant messaging service, such as Microsoft Lync, to an organization's phone system allowing you to get on-screen alerts of incoming calls and reroute calls to another phone.
Outlook can be used with several instant messaging services, such as Microsoft Skype and Lync.
With these services, you can communicate with your contacts in real time as you would during an in-person conversation.
Note: Online status is available for any person whose instant messaging email address you have added to your instant messaging contact list.
Instant messaging services have grown beyond just real-time text chats.
A visual representation of your contacts' availability, known as online presence or status, indicates if a person is online and available for a real-time conversation.
These indicators appear for anyone in your Outlook contacts who has an instant messaging address in the IM address text box.
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Available Busy Do not disturb Away When you open a message in Outlook 2016 or 2013, or when it appears in the Reading Pane, the online status of a contact is shown: A visual representation of your contacts' availability, known as online presence or status, indicates if a person is online and available for a real-time conversation.